Privacy Policy
1. Information We Collect
When you visit our website or contact us through our forms, we may collect information such as:
- Your name
- Email address
- Phone number
- Company or organisation name
- Message or enquiry details
- Website usage information, such as pages visited and browser/device information
We only collect personal information that is necessary for us to respond to your enquiries and provide our services.
2. How We Use Your Information
We may use the information collected to:
- Respond to your product or service enquiries
- Provide information about our medical devices and healthcare products
- Communicate with you regarding quotations, support, or business requests
- Improve our website and user experience
- Maintain website security and performance
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only when necessary, such as with:
- Service providers who support our website or business operations
- Delivery, logistics, or technical support partners where applicable
- Regulatory or legal authorities if required by law
All reasonable steps are taken to ensure your information is handled securely.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site.
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Data Protection and Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required by law or business requirements.
7. Third-Party Links
Our website may contain links to third-party websites. Nuven Medica is not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
8. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and regulatory requirements.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Nuven Medica
Email: sales@nuvenmedica.com
Phone: +65 8940 2900
Website: https://nuvenmedica.com